Finding Placement with CareQuest

CareQuest was developed to help older adults and families find optimal living environments for their later years in life. As a local grassroots business, we are connected with virtually every community in the greater Contra Costa and Alameda Counties. Our in-depth knowledge of senior communities has helped thousands of older adults successfully transition to various levels of independent and assisted living. Most importantly, our services are FREE to all those we serve. Yes, that’s right FREE.

Watch as the CareQuest Team, Founder Juliane Bigelow, Clinical Coordinator Maegan Molo, and Certified Senior Advisor® and Placement Consultant Helen Lindberg introduce CareQuest.

Expert Advice at Every Turn

Typically, we get a number of questions about placement and how CareQuest steps in to make it all happen. Today we’re going to give you more insight into who we are, what we do, and the simplified process we use to find supportive living environments with personalized guidance by answering some of the top questions we receive.

Question #1: When someone in the hospital system or a skilled nursing facility has received discharge dates and is stressed about finding a placement, how does CareQuest help? [Video Timestamp – 1:31]

If you or a loved one is on a deadline to find placement, don’t panic. We have a deep knowledge of the community options in our area, so we can quickly address services, amenities, cost, and availabilities. But before we dive into those details, our number one priority is understanding individual and family needs. We evaluate the situation down to the most minute details through a comprehensive intake assessment and quickly collaborating to become a part of an individual’s care team. No stone is left unturned. This allows us to develop a tailored list of recommendations with options that provide optimal care, support, and lifestyle needs.

Question #2: What is the best type of community out there to join? [Video Timestamp – 3:43]

There are so many different kinds of communities out there, so finding the best type of community really is a personal process. We understand that every individual is unique, and every situation is different, so we work to hone in on your family’s particular needs, lifestyle, and preferences to help find the right type of care.

Question #3: How does placement work? What happens? [Video Timestamp – 6:30]

From the time your family starts considering care options to well after an individual is moved in, CareQuest is by your side. After we complete our intake assessment and set expectations that include things like budget, location preferences, and more, it’s time to dig in. We help compare options from the tailored list provided, work with the communities to schedule tours, assist with paperwork completion, and even help with moving logistics. More importantly, once a client is moved in, we want to know how they are adjusting and how we can continue to assist them to make sure they are thriving.

Our mission is to serve as a resource that empowers seniors and their families while preserving the quality of life in a safe, friendly, and respectful setting. We hope you know that our interests are always aligned with every client we meet to facilitate confident decision-making, ultimately providing the best outcome for everyone involved. If you or a loved one needs help finding the right community, please get in touch. If you need help in Contra Costa, please call 925-935-8811. If you’re calling in Alameda, please dial 510-917-9677 or, you can also get in touch with us by sending an email to We can’t wait to discuss your needs.